Returns & Exchanges

At DrinkWell, we want you to be completely satisfied with your refreshments; if your order arrives damaged or incorrect, we offer a 30-day return policy to ensure you get the quality you deserve.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and photos of any damaged or incorrect items within 30 days of delivery.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide a return authorization number and a prepaid shipping label for eligible beverage returns.

• 3.
  Pack Your Items

  Securely pack the unopened products in their original packaging to prevent breakage during transit and attach the provided shipping label.

• 4.
  Refund Processing

  After we receive and inspect your returned items at our warehouse, a refund will be issued to your original payment method within 5-7 business days.